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Controller and Auditor-General

The work of the Controller and Auditor-General is carried out by the Office of the Auditor-General, Audit New Zealand, and private sector auditing firms. Audit New Zealand is a stand-alone business unit with its own website.

136 results found

Research projects

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Completed
Dec 2014
This report sets out the results of my audit of the Financial Statements of the Government of New Zealand for the year ended 30 June 2014 (the Government's financial statements) and of carrying out the Controller function. Both are essential components of New Zealand's public financial management system.
Completed
Oct 2014
  As the human face of ACC … Case Managers are vitally important, as they set the tone of the relationship [with the claimant] and have the potential to set and to continue to manage clients' expectations of ACC's services throughout the ACC journey. (Research New Zealand, Understanding Clients' Expectations of ACC, 2012)   The theme of our Office's work programme...
Completed
Aug 2014
The theme of our Office's work programme for 2013/14 was Service delivery. As part of this theme, we looked at two aspects of the work of the Accident Compensation Corporation (ACC) and the Ministry of Social Development. We chose case management because that is how many people experience service delivery from those public entities. We chose complaints management because it is a useful barometer...
Completed
Aug 2014
How well an organisation deals with complaints shows how committed that organisation is to providing a high-quality service to its clients. Dealt with correctly, complaints can help an organisation to change and improve. As part of our 2013/14 work programme, we decided to look at how the Accident Compensation Corporation and the Ministry of Social Development (the Ministry) manage complaints...
Completed
Jul 2014
State-owned enterprises (SOEs) are an important and financially significant part of the public sector. I am the statutory auditor of SOEs and listed companies that are majority owned by the Crown. This report provides an analysis of what our audit work and audited financial statements can tell us about the financial health of SOEs and the listed companies. We do not provide a definitive...
Completed
Jun 2014
In March 2012, the Department of the Prime Minister and Cabinet, the State Services Commission, and the Treasury (the central agencies) launched a shared services organisation – Central Agencies Shared Services (CASS). CASS provides human resources, financial, information management, and information technology support to the central agencies. Using one shared services organisation to support a...
Completed
May 2014
The performance of the public health system, particularly the performance of district health boards (DHBs), is important to all New Zealanders. Our collective good health is part of the social and economic well-being of New Zealand. In 2012/13, the government spending on health (through Vote Health) was nearly $14 billion – 18% of the Government's total expenditure of $78.6 billion. The...
Completed
May 2014
This inquiry has been very challenging, and has taken a long time to complete. The difficulty we had in completing the inquiry reflects the scale and complexity of the problems that have beset the Plumbers, Gasfitters, and Drainlayers Board (the Board). It also reflects that the last two years have been a time of considerable change for the Board and the trades it regulates. In September 2008...
Completed
May 2014
Last year, when I set out the results of the annual audits of entities in the local government sector, I reported that 2011/12 was demanding. This situation did not change in 2012/13. The year saw a focus on cost containment by local authorities, demands for constraint by their communities, proposed legislative amendments to the Local Government Act 2002, proposals for reorganisation of local...
Completed
May 2014
The quality of education that our children and young people receive affects us all in some way, either directly or indirectly. My Office has an ongoing interest in the education sector, and we continue to focus on public entities operating in the sector. This focus includes annual audit work and other work that builds on the information we gather from our annual audits. Schools are a...

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