During the past 25 years, information and communication technology (ICT) has become integral to how we work, enjoy leisure activities, and receive services.
Partly because of advances in ICT, people who use public services expect them to be delivered faster, cheaper, and more conveniently. ICT can help public service providers to meet these expectations and has become essential for delivering...
Significant fiscal challenges are forcing change in the way central government works. The Better Public Services Advisory Group Report of November 2011 recognises these changes and recommends that better services, results, and value for money are needed throughout the public sector.
Cross-functional and cross-sector service priorities and needs mean that the structures, strategies, and...
I am publishing this report in a context of potential change in the local government sector. The nature and amount of change has yet to be decided. Against this backdrop, local authorities – councillors and managers alike – must deal with two critical matters:
preparing, consulting, and adopting the 2012-22 long-term plans (LTPs); and
delivering levels of service that are not compromised by...
This is my fourth and final report on the central government audits for 2010/11. In December 2011, I published Central Government: Results of the 2010/11 audits (Volume 1) and Education sector: Results of the 2010/11 audits. This year, I complete my reporting with Health sector: Results of the 2010/11 audits and this report, Central Government: Results of the 2010/11 audits (Volume 2).
The performance of district health boards is important for our health, and our health is vital to the economic well-being of New Zealand. The health sector is one of the largest areas of central government spending on public services.
The health sector is doing better at managing within its means, and has reduced its overall deficit. Further pressures, though, are expected – especially as a...
In this report, I present the aggregate results of the central government sector audits for 2010/11. I also present in more depth the results and our analysis for government departments and Crown Research Institutes, and discuss the quality of financial and non-financial reporting. The report concludes with some comments and questions that, in my opinion, are important to public accountability...
Education is important to every New Zealander. Most of us have a view about how education should or shouldn't be delivered. We all have a stake in the quality of education, be it personally or through our children, our relatives, or our businesses and organisations.
As such, we are all interested in the performance of our education providers – how well they do affects the well-being of our...
This paper builds on our 2006 report, discussing PPPs as part of a partnering spectrum that is being used to respond to the future costs and needs for public services. We explore how PPPs are being used to capture innovation and change by sharing the risks and responsibilities in performing a particular public service.
We have written this discussion paper to inform public sector leaders and...
Multiply-owned Māori land accounts for between 4% and 6% of land in New Zealand. Not all of this land is in remote rural locations – it includes quite a lot of very desirable land close to major centres.
In selecting this topic for a performance audit, I was aware of the desire for better housing, the consequences of poor housing, and the cultural significance of land. Throughout the audit,...
My Office audited the financial and service performance statements in the final annual reports of the eight dissolved Auckland local authorities and 19 terminated council-controlled organisations. The former councils had significant final aggregate net assets of $25.4 billion, before consolidating subsidiaries. I am pleased to report that the former councils reached most of their service...