23 May 2016
The Health Quality & Safety Commission’s in-hospital patient experience survey was implemented on 1 July 2014.
Since the survey began, there are three questions which consistently rate lower than others. In early 2016, the Commission undertook qualitative analysis of comments in the quarterly survey results for August and November 2015, to get a better understanding of why those three...
New Zealanders expect and deserve safe health care of the highest quality. We have a complex health care system that helps prevent and treat illness every day, and provides care to those reaching the end of their life.
This report looks at currently available measures within a framework for understanding quality and considers ‘How good is New Zealand’s health care?’ It seeks to...
Variation in medical practice has become a major topic of inquiry for health services researchers. Investigators have frequently documented variation in the way in which health services are delivered, both among individual clinicians and across geographic areas, and have found that such variation often cannot be explained by demographic factors or other determinants of health need. The existence...
The Safe Surgery Saves Lives initiative was established by the World Alliance for Patient Safety as part of the World Health Organization’s (WHO’s) efforts to reduce the number of surgical deaths across the world. The surgical safety checklist (the checklist) is intended to give surgical teams a simple, efficient set of priority checks for ensuring patient safety and facilitating team work and...
Topics: Literature review, Research, Advocacy, Support Groups, Community Development, Abuse & Neglect, Crime & Safety, Family Violence, Law & Justice, Social Services, Policy
The prevalence of family violence is a persistent challenge facing New Zealand. Its effects are pervasive, spanning multiple levels: individuals, family/whānau, communities, and society in general. A major challenge in effectively addressing family violence is the apparent disconnect that exists between the various agencies and services that interact with families/whānau where abuse has become a...
Surgical checklists, briefings and debriefings have recently begun to be used in theatres worldwide. The aim of these tools is to improve the quality and safety of health care services provided to patients undergoing surgery and to help prevent adverse events. Checklists, briefings and debriefings have been derived from other high reliability industries, where errors are not acceptable, such as...
This special report provides information on the mechanisms and circumstances surrounding deaths where the person was an operator or passenger of a two-, three- or four-wheeled vehicle or motorised agricultural vehicle (collectively referred to as ‘off-road vehicles’ in this report).
The key findings from the analysis of data from the Mortality Review Database on children under 15 years of age...
The Clinical Governance Assessment Project (CGAP) was jointly commissioned by the National Health Board, the Health Quality and Safety Commission (HQSC) and the District Health Boards (DHBs) through DHB Shared Services (DHBSS). The research work for the project was led by the Centre for Health Systems, University of Otago, and so was both an assessment of the present situation with clinical...
The Clinical Governance Assessment Project (CGAP) was jointly commissioned by the National Health Board, Health Quality and Safety Commission and the DHBs through DHBSS. The research work for the project was led by the Centre for Health Systems, University of Otago, and so is both an assessment of the present situation with clinical governance in DHBs as well as an independent study designed to...
Evaluation of the Health Quality & Safety Commission's Partners in Care 2014–15 co-design programme, including a summary version and full evaluation report.